CRM – Introduction To Customer Relationship Management
About Course
This course will introduce the different facets of CRM and identify who the customers really are. It will also analyze the key components of CRM and explore how it can be integrated within an organization.What Will I Learn?
- Demonstrate an understanding of the terms and benefits of CRM on a company’s bottom line
- Analyze the different components of a CRM plan
- Develop a checklist for readiness and success in CRM
- Describe how CRM creates value for organizations and customers
- Consider developmental roles that have the greatest impact on CRM
Original price was: $495.00.$247.50Current price is: $247.50.
Requirements
- Basic knowledge of computer skills
Target Audience
- Everyone
